Your visit, step by step
Getting care through PBD Health is simple. Here's exactly what to expect from your first question to follow-up.
Book
Choose a visit type and a time. Answer a few short questions about your symptoms and health history so your clinician is prepared.
Check in
A few minutes before your visit, you'll get a secure link by text or email. Confirm your identity and the pharmacy you'd like to use.
Meet your clinician
Talk through your concerns on a private video call. Your clinician may ask you to show the affected area or take your own temperature or pulse.
Get treated
Receive a diagnosis and plan. Prescriptions are sent electronically, and a written summary appears in your account right after the visit.
Any device with a camera
There's no app to download. Visits run in your browser on a phone, tablet, or computer.
- A device with a camera and microphone
- A stable internet or cellular connection
- A government-issued photo ID for your first visit
- A quiet, private place to talk
Before your visit
Have a list of your current medications and allergies handy. If you have a thermometer, blood pressure cuff, or pulse oximeter, keep it nearby.
During your visit
Most visits last 10 to 20 minutes. Be as specific as you can about when symptoms started and what makes them better or worse.
After your visit
Your summary, prescriptions, and any lab orders are available in your account. Message your clinician with follow-up questions for seven days at no extra charge.
Get started in under five minutes
Book now and we'll match you with the next available clinician licensed in your state.
Book a Visit